Preparation for daycare

Food/Snacks Common toys Common eating utensils Clothes that smell like their owner Medicine/insect repellent (if any) Food / Snacks Frequently played toys Commonly used utensils Clothes which have the smell of owner Medicines / Insect repellent supplies (If any)

Reservation Requirement

The total amount of the boarding accommodation fee must be paid within 2 days after the booking date is confirmed. If the boarding accommodation fee is not paid, PET HK has the right to cancel the booking without further notice. You can change the reservation date once free of charge 14 days before check-in. If you change the date within 14 days, an additional handling fee of 20% of the boarding accommodation fee will be charged. Customers are required to book their check-in and check-out dates and/or times in advance. If you need to change your check-in or check-out date and/or time, please make a request one week before the original time, and we will accommodate it based on actual availability. Since the reserved room has been reserved, 50% of the boarding fee will be refunded if the reservation is cancelled 14 days or more before the check-in date. No refund will be given for cancellations made within 14 days. No refund will be given for early departure. Customers must read and sign the [PET HK Foster Care Terms and Conditions] and fill in the [PET HK Foster Care Admission Form] truthfully before paying the foster care accommodation fee. After paying the boarding accommodation fee, the customer understands and agrees to abide by the PET HK terms and conditions and the various agreements of accommodation. The customer agrees that additional charges may apply before and after the holiday and PET HK reserves the right to change the boarding accommodation fees and other service charges from time to time without prior notice. Guests are required to pay HK$1,000.00 in cash on the first day of stay as an emergency fund (PET HK package points cannot be used). The unused portion of the reserve fund will be refunded upon check-out. All non-PET HK accommodation, beauty, goods and services charges cannot be deducted using PET HK package points. The total boarding fee must be paid within 2 days after the booking being confirmed. PET HK reserves the right to cancel the booking without further notice if the boarding fee is not paid in full. You can change your booking once free of charge 14 days before the check-in date. Any changes of the booking within 14 days before the check-in date shall incur an additional handling fee equivalent to 20% of the total boarding fee. It's crucial to agree on the check-in date and check-out date in advance. If you anticipate a need to change your check-in or check-out date, customers must submit their requests at least 7 days prior to the original check- in date/check-out date and is subject to availability. Since all rooms are reserved exclusively for customers upon booking being made, 50% of the boarding fee shall be refunded if you cancel the booking no less than 14 days prior to the check-in date. No refund shall be made for cancellations made less than 14 days prior to the check-in date. There will be no refund for early check-out. Before proceeding with the payment of the boarding fee, it's essential that you have read and signed the [PET HK - Boarding Accommodation Terms and Conditions]. Additionally, please truthfully fill in the [PET HK - Boarding Check-in Form]. Upon payment of the boarding fee, you confirm that you have understood and agreed to abide by PET HK's terms and conditions and various boarding agreements. Customers agree that additional fees may be chargeable prior to and after holidays, and PET HK reserves the right to change prices for rooms and services without further notice. Customers are required to pay HK$1,000 in cash as an emergency fund on the check-in date (package points cannot be used). The unused portion of the reserve fund will be refunded upon check-out. Packages points cannot be used to deduct any non-PET HK expenses.

Members Area

Worried about your pet being left unattended when traveling? Worried about your pet's lack of socialization? PET HK pet hotel and daycare service opens its doors in a new location!

FAQs

Food/Snacks
Common toys
Common eating utensils
Clothes that smell like their owner
Medicine/insect repellent (if any)

Food / Snacks
Frequently played toys
Commonly used utensils
Clothes which have the smell of owner
Medicines / Insect repellent supplies (If any)

Our daily daycare hours are | Mon. - Fri. 09:30 - 19:30 / Sat. - Sun. 09:00 - 20:00

Official opening hours for daycare services | Mon. - Fri. 09:30 - 19:30 / Sat. - Sun. 09:00 - 20:00

The total amount of the boarding accommodation fee must be paid within 2 days after the booking date is confirmed. If the boarding accommodation fee is not paid, PET HK has the right to cancel the booking without further notice.
You can change the reservation date once free of charge 14 days before check-in. If you change the date within 14 days, an additional handling fee of 20% of the boarding accommodation fee will be charged.
Customers are required to book their check-in and check-out dates and/or times in advance. If you need to change your check-in or check-out date and/or time, please make a request one week before the original time, and we will accommodate it based on actual availability.
Since the reserved room has been reserved, 50% of the boarding fee will be refunded if the reservation is cancelled 14 days or more before the check-in date. No refund will be given for cancellations made within 14 days. No refund will be given for early departure.
Customers must read and sign the [PET HK Foster Care Terms and Conditions] and fill in the [PET HK Foster Care Admission Form] truthfully before paying the foster care accommodation fee. After paying the boarding accommodation fee, the customer understands and agrees to abide by the PET HK terms and conditions and the various agreements of accommodation.
The customer agrees that additional charges may apply before and after the holiday and PET HK reserves the right to change the boarding accommodation fees and other service charges from time to time without prior notice.
Guests are required to pay HK$1,000.00 in cash on the first day of stay as an emergency fund (PET HK package points cannot be used). The unused portion of the reserve fund will be refunded upon check-out.
All non-PET HK accommodation, beauty, goods and services charges cannot be deducted using PET HK package points.

The total boarding fee must be paid within 2 days after the booking being confirmed. PET HK reserves the right to cancel the booking without further notice if the boarding fee is not paid in full.
You can change your booking once free of charge 14 days before the check-in date. Any changes of the booking within 14 days before the check-in date shall incur an additional handling fee equivalent to 20% of the total boarding fee.
It's crucial to agree on the check-in date and check-out date in advance. If you anticipate a need to change your check-in or check-out date, customers must submit their requests at least 7 days prior to the original check- in date/check-out date and is subject to availability.
Since all rooms are reserved exclusively for customers upon booking being made, 50% of the boarding fee shall be refunded if you cancel the booking no less than 14 days prior to the check-in date. No refund shall be made for cancellations made less than 14 days prior to the check-in date. There will be no refund for early check-out.
Before proceeding with the payment of the boarding fee, it's essential that you have read and signed the [PET HK - Boarding Accommodation Terms and Conditions]. Additionally, please truthfully fill in the [PET HK - Boarding Check-in Form]. Upon payment of the boarding fee, you confirm that you have understood and agreed to abide by PET HK's terms and conditions and various boarding agreements.
Customers agree that additional fees may be chargeable prior to and after holidays, and PET HK reserves the right to change prices for rooms and services without further notice.
Customers are required to pay HK$1,000 in cash as an emergency fund on the check-in date (package points cannot be used). The unused portion of the reserve fund will be refunded upon check-out.
Packages points cannot be used to deduct any non-PET HK expenses.